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Centrex
Centrex is a set of specialized business solutions that control and look after a VoIP (Voice over IP) service. It is one of the technologies that VoIP runs on.
 
Cisco
Cisco are a network equipment manufacturer. Cisco is the company name.
 
Cisco Phones
When many people think of telephones for a VoIP service they often think or refer to Cisco phones. Cisco make various IP phones for VoIP services and are often thought of as the market leader of VoIP phones. There are now many other VoIP phone manufacturers.
 
Email, E-mail
The E stands for Electronic. Instead of receiving paper based mail in envelopes the mail arrives on your computer.
 
Fax to Email, Fax2Email, Fax2Mail, Internet Fax, 0870 Fax
Fax to email is simply a term used for a service that can accept a standard fax (a piece of paper with writing on), convert it into a picture or an electronic document and then send that document to an email address. With a fax to email service you are assigned a telephone number to give out as your fax number. If a fax is sent to that number you will receive it in your email inbox.
 
Follow Me Service
A follow me service will redirect your phone calls to another telephone number, perhaps a mobile, perhaps a different office. The theory being that when you move location the calls will still come through to a phone near you. This can be totally replaced by VoIP if you have a softphone running on your computer since where ever your computer (normally a laptop for this purpose) is and as long as it is connected to the Internet you can receive a phone call on the same number that you normally use.
 
Freephone
Is anything free? Its all relative. The term freephone is normally associated with telephone numbers. A freephone number is one that starts with 0800 or 0808. These telephone numbers are free to call meaning you will not get charged for that call on your next phone bill, how ever, they are not free as the company that owns the telephone number actually pays for your call. Freephone numbers are often used as sales numbers to encourage potential customers to phone you.